Emotional Intelligence in Singapore
It regularly strikes me how important and how accepted the concept of EQ has become - virtually anywhere in the world. As a small, export-and import-dependent country, Singapore has been hit hard by the downturn in the economy. But optimism, confidence and the importance of developing its citizens remains high on the list. Bank managers
EQ – the neglected part of the curriculum
Kandidata Asia regularly works with schools to ensure that teachers are educated on the topic of EQ and have access to the right tools to help them perform at their best. There are strong links between knowledge acquisition and social and emotional development. There is no contrast between the so-called "knowledge school" and training in social and emotional skills. On the
Selling with EQ – Join our workshop
I have written about the importance of Emotional Intelligence for success in the role of seller. We've looked at some studies showing a correlation between increased sales and the seller's EQ capabilities. A good salesman needs to be secure in him/herself, be able to act independently and be attentive and responsive to customer needs. Pretty
Service is a feeling – an EQ story from a seasoned traveler
All businesses know how important it is to provide quality service and ensure customer satisfaction. As consumers we also know how nice it feels and how great service ensures that we become more willing to buy. When friendly employees who are willing to go that extra mile for us greet us, we feel satisfied and