We are often asked if EQ is used in the police force and what impact it may have. Common sense tells you that Emotional Intelligence should be a key success factor of a policeman. Being calm, empathic and thoughtful in provocative situations or to be assertive and quickly make decisions on how to act in

How important is EQ for different jobs? That is a question that often comes up. To try to answer , I will write about studies, research and our own experience of working with people from different fields of work. I hope it will increase our understanding of the different skills that are most important and

  Although more rarely these days, I still get the question:  “How can I make my clients from very result driven technical companies, buy into EI? How can I show them that soft skills are important for performance and that it drives results?” The given answer is that there is nothing soft about soft skills

The good news is that the key skills that determine the attitudes and behaviors that are so vital for high performance can be learned and improved. Those who have it can improve and those who don’t have it can develop the skills. Many studies where these skills have been measured before and after a training