Pop Quiz:
In a recent survey among recruiters, what do you think emerged as one of the top sought-after qualities?

  • Politeness
  • Adaptability
  • Wit
  • Optimism
  • Seriousness

The answer is … adaptability.  Or emotional flexibility.

Think about it, the present work environment is characterized by change, volatility and outcomes that defy conventional wisdom.  The old rules hold less true today than even a few years ago.  Change, and the increasing pace of change, is raising stress levels to an all time high.

From a response point of view, three skills combine to create an effective strategy for dealing with change:

  1. Minimize emotional reactivity
  2. Minimize being judgmental
  3. Creating options for moving forwards productively

From an EQ perspective, these skills correspond to Impulse Control, Flexibility, Optimism and Problem Solving on the EQ-i 2.0 model.

FlexibilityThis month we want to expand on the Flexibility competency:  

Flexibility is defined as adapting emotions, thoughts and behaviors to unfamiliar, unpredictable, and dynamic circumstances or ideas.