The new year is well and truly underway. About this time, the euphoria of last year end’s festivities is winding down and the new goals, targets and challenges of this year are starting to present themselves. How’s your progress so far? Have you been able to capitalise on the momentum of newness? How are you
1 in 5 people set a new year’s resolution to lose weight! This is closely followed by getting out of debt. 52% are confident they can keep their resolutions. Only 12% make it. This is according to a study by Psychologist Richard Wiseman from the University of Hertfordshire. So why do we do it? Historians tell us
Develop EQ in your team or organisaton – Start with getting certified in measuring and developing EQ. Emotional Intelligence continues to be a key-factor for professional, leadership, team and organizational success. Over the past 20+ years numerous business cases and research have proven, that EQ is vital to any organization. Since 1997 it is possible
Acknowledgement lets someone know you notice their presence and contribution. Appreciation says, “Thank You” for their efforts. Affirmation takes acknowledgement and appreciation further by reinforcing the desired behaviours of the other person. So, how do you practice Affirmation? Many people confuse Affirmation with Praise, or even Flattery. What’s the difference? Very simply, Flattery is largely
An Ang Pow with a token monetary gift to all staff (particularly junior staff) A handwritten "Thank You" card A lunch with your key staff or colleagues (If you’re the boss) A phone call to each of your key staff’s spouses praising the staff and thanking the spouse for their support this past year Sharing
Have you watched the reality show "The Apprentice" by US Presidential-hopeful Donald Trump? “It’s not personal, it’s just business!” was his trademark line as he dismissed contestants from the show. In the same vein, many organisations operate with the assumption that professionalism requires an emotional detachment from the work; therefore, a negative result or critical