My boss recently sent a city-wide email with a link to an article titled “With 1 Sentence, This NBA Champion Coach Teaches Everything You Need to Know About Emotional Intelligence.” The article was written by Mareo McCracken for Inc.com. McCracken details the story of NBA basketball coach Greg Popovich’s reaction toward a star player asking to

Great leaders ignite our passion, motivate us and inspire the best in us. We usually think vision, dreams, targets and performance are the drivers, but the reality is much more primal: great leadership works through emotion. Such is the idea that journalist and psychologist Daniel Goleman and his colleagues posit in their book Primal Leadership.

DariuszSankowski / Pixabay “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.” ~ Charles Darwin ~Unless you are living in a cave somewhere, you have noticed that the rate of change in the workplace is increasing

Martin is meeting with a client for the first time. The client has retained Martin to represent him in his divorce proceedings and is becoming increasingly upset as the meeting progresses. Martin now has difficulty eliciting responses to his questions and is becoming frustrated.Catherine’s client is involved in a lawsuit. The parties have been negotiating

In a recent report, top human resources officers were asked to forecast the 10 job skills  they feel will be an absolute requirement by the year 2020. Coming in at number six was emotional intelligence, which surprisingly landed above more cognitive skills like "judgment and decision-making" and "negotiation."Emotional intelligence has garnered considerable press over the years as an important

Stop trying to “manage” your feelings, and do this instead. Listening is a skill–but you already know that. There’s plenty of advice on how to become a better listener and why it’s so important. But while you can pick up a few tactics to improve the way you listen, another route is simply to tap into that other skill set you