We are often asked about how emotional intelligence is used in the police force and what impact it can have. Common sense dictates that emotional intelligence should be a key success factor for the police force as a whole - to act calm, empathetic and thoughtful in provocative situations or too quickly make a decision
I have just come back from the dentist. My happy and talkative dentist tried, as usual, to keep the conversation flowing with me, which was not easy. We all know how you feel where you sit with your mouth full of instruments and try to respond with a blurred aa, aa, oh... So I started
Why is it that some people with high IQs and top grades at school fail to make an impact in business while some average students go on to become hugely successful in their careers? What is it that distinguishes the star performers in an organisation? Accumulated research over 10 years shows that the key
Emotional Intelligence, or EI, is not about being soft, nice or emotional. It is about specific skills and competencies that help us cope with daily life, our inner selves and with people around us. Great companies need to balance performance and health –and EI is at the intersection of these. At a recent emotional intelligence
Singapore: 23 & 24 February Shanghai: 1 & 2 March
We are often asked if there are any studies to show the relation between a high EQ and healthcare workers. Some doctors, nurses and carers might not be the most empathetic or good at building trust and relationships with their patients. The requirements for students to get into medical school requires the very highest grades,
