We spend a lot of time talking about how emotional intelligence is a teachable skill. In fact, one of the advantages of taking EQ assessments is to understand where your biggest opportunities for improvement are. What a lot of EQ experts don’t talk about, however, is what to expect from emotional intelligence training. What is
Performance appraisals are a polarizing topic in the office. Some managers and executives swear by them. Others have been pushing to eliminate them entirely. Ask any three people who oversee employees what kind of performance appraisals work best and you are likely to get four different responses. No one seems to know how to get
Offices have always been made up of multiple generations: the “old timers” at the top, marshalling their experience to guide the company with a steady hand, and the “young hot shots”, fresh from college, eager, and with a lot to prove. Thanks to the financial crisis, however, older employees are staying at work longer, and
Emotional Quotient (EQ) or Emotional Intelligence is a measure of your ability to process emotions, communicate, and relate with others. But what does it REALLY tell you, and how can you use what you learn about your EQ to help you become a better leader?
Unless you happen to be one of the lucky few that can consider themselves independently wealthy, you probably have to work for a living. And if you work for a living, you inevitably have to deal with some work-related stress. Some level of occasional stress on the job is unavoidable, and many people actually report
Showing emotion in the workplace has often seemed like a taboo. Leaders have been expected to be strong, resolute, and aloof. Employees, on the other hand, were to be meek, compliant, and mechanical. Showing any emotion, except perhaps mild contentment at a job well done, was strongly frowned upon.