What’s the difference between a good manager and a great manager? It’s not where they went to school or what they learned. It’s not even their experience or resume. The real difference that separates highly effective leaders from from the pack are the daily habits and routines that they practice. In fact, study after study
The reasons for building a strong employee development program are simple and obvious. Recruiting costs in high-skill, high-demand professions are becoming increasingly exorbitant. In-demand talent is being pulled in a hundred directions, and difficult to find and entice. Outside talent won’t be familiar with your organization’s operations and will take time to acclimatize.
We spend a lot of time talking about how emotional intelligence is a teachable skill. In fact, one of the advantages of taking EQ assessments is to understand where your biggest opportunities for improvement are. What a lot of EQ experts don’t talk about, however, is what to expect from emotional intelligence training. What is
Performance appraisals are a polarizing topic in the office. Some managers and executives swear by them. Others have been pushing to eliminate them entirely. Ask any three people who oversee employees what kind of performance appraisals work best and you are likely to get four different responses. No one seems to know how to get
Offices have always been made up of multiple generations: the “old timers” at the top, marshalling their experience to guide the company with a steady hand, and the “young hot shots”, fresh from college, eager, and with a lot to prove. Thanks to the financial crisis, however, older employees are staying at work longer, and
Emotional Quotient (EQ) or Emotional Intelligence is a measure of your ability to process emotions, communicate, and relate with others. But what does it REALLY tell you, and how can you use what you learn about your EQ to help you become a better leader?