Connecting with others can produce a ripple effect.
How connecting with others can produce a ripple effect.
For some practical steps in displaying empathy, Dr. Helen Riess, Associate Professor of Psychiatry at Harvard Medical School, developed an acronym, EMPATHY:
· E: Eye contact — usually the first indication someone has noticed us.
· M: Muscles of facial expression — the look on a person’s face says a lot about their emotional state.
· P: Posture — it powerfully conveys connection.
· A: Affect (the scientific term for expressed emotions) — when you label someone’s emotion, it changes how you hear what the person is saying.
· T: Tone of voice — a powerful conveyor of emotion.
· H: Hearing the whole person — not only hearing words but also understanding the context of the other person’s life. Clarifying questions and statements are key to making others feel heard.
· Y: Your response to the other person.
Can You Have Too Much Empathy?
Some studies suggest components of empathy may prevent or reduce burnout. But other sources suggest compassion is better than empathy because compassion is more about action than taking on someone’s feelings. A recent study suggests the type of empathy matters: “Stepping into the perspective of the suffering person leads to a health-threatening physiological response, while reflecting on how the suffering person might feel leads to a health-promoting response.”
Often, empathy is associated with feeling the pain of others but you can also feel the positive emotions of others. In other words, you can tap into someone’s happiness and joy. One study linked this positive empathy to greater life satisfaction, peace of mind, and happiness. Another associated positive empathy with greater trust, support, and satisfaction in close relationships.
To some degree, this discussion falls back to the challenge with defining empathy and compassion. Like most things, you need to practice empathy in moderation, within limits that work for you.
Have you experienced a situation in which empathy and compassion may have prevented burnout? Feel free to share by leaving a comment below!
Feeling as if you are on the brink of burnout? Let me help make it easier for you to move forward. I created a free bonus mini-guide that will help you reflect in order to live with more joy and purpose.