They mean the exact opposite of what you think. But only emotional intelligent people understand why.   The words hit me like a hurricane: "I know how you feel." They're right there on pages 80 and 81 of my colleague Justin Bariso's new book about emotional intelligence. They're simple words, and real--and yet as Justin writes,

  Own it or not, we are emotional creatures, and often our emotions get the best of us.  Two of the top reasons someone hates a job are that they don’t like their coworkers, or they don’t like their boss, because they are jerks. I have never met someone whose intention is to be known as

  Technical competencies might get you into management, but it takes emotional intelligence to make you a leader. In fact, research from the Center for Creative Leadership (CCL) found the main reasons for failure ─ struggling to handle change, inability to work in a team setting, and poor interpersonal relationships -are caused by a lack of emotional

“Life is 10% what happens to me and 90% of how I react to it.” ~ John Maxwell All of us have experienced a wide range of emotions at work, both positive and negative. Unless we are totally out of control and become an embarrassment or a detriment to others, it is hard to imagine

Understanding your strengths and weaknesses as an executive can only help you become a more effective leader. Though undergoing a round of assessments may seem like a futile attempt to tell you what you already know about yourself, these tests can be quite relevant in the information they provide. Assessments can give you insight into areas where

  Everyone thinks they’re smart. And lots of people are. If we hired applicants based on raw aptitude, perhaps we wouldn’t have a war on talent. We know making things happen at work is not solely based on our cognitive skills. It's funny -- when I sit at talent calibration meetings, I sometimes hear the