A direct report tells you in anguish that his computer crashed, taking the presentation he was preparing for the board with it. As a member of the C-suite, you’re accustomed to putting on your poker face, tamping down emotions and giving measured responses in a crisis. But what happens when you’d like to let your

Singaporean CIOs believe it is important for their IT staff to have high emotional intelligence, a measure of a person’s ability to recognise and react to other people’s emotions and their own, according to research from Robert Half Singapore. The research showed that 100% of surveyed CIOs believe their IT professionals should have a high

When going to work, one does not necessarily consider the emotional aspect of it, which in reality plays a significant role in your productivity and success. We are after all emotionally driven creatures, whether we want to be or not. This is where the term Emotional Intelligence comes in. It’s the ability to recognise specific

8 behaviours of emotionally intelligent people In both the original and 2017 Bladerunner movies, replicants are synthetic humans, who are often extremely intelligent and strong. However, while they superficially resemble humans in many ways, they lack some of our most fundamental emotions, such as empathy. And while it may seem strange at first, emotions actually play an

Don't let them see you sweat. Your top performer just quit. Your big client is ending their contract. You've caught an employee stealing from the company. Anger, resentment, and disappointment are rushing through you. All you want to do is scream, yell, maybe even break down in tears. It's moments like these that will define you as a leader--no

When most people imagine intelligence, they picture a mathematician solving equations, a novelist writing great works of literature or a philosopher expounding on wise principles. But brilliance takes many forms, not least of which is the ability to comprehend and manage emotions. Known as emotional intelligence, this trait is often overlooked, yet crucial for success